深夜公告：绝对不会跑路！
<div class="wx_rich_media_content" id="jsWxContainer"><section class="mp_profile_iframe_wrp"><mp-common-profile class="js_uneditable custom_select_card mp_profile_iframe" data-pluginname="mpprofile" data-id="Nzg1MzAxMTgx" data-headimg="http://mmbiz.qpic.cn/mmbiz_png/e7Jp2CicGtKBzKluxicFWRNAjQcB3gNUzCSLQja5ibMAym6xiarHTibw6ibwiakg1TxfiaGTNRkHibOIqlkqFEBJs0ddm2g/0?wx_fmt=png" data-nickname="新闻晨报" data-alias="shxwcb" data-signature="关注热点贴近民生 新鲜有料尽在晨报" data-from="0" data-is_biz_ban="0"></mp-common-profile></section><p style='font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 16px; font-family: "Heiti SC Light"; color: rgb(0, 0, 0); line-height: 1.75em; margin-right: 16px; margin-left: 16px; text-align: center;'>昨晚，</p><p style='font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 16px; font-family: "Heiti SC Light"; color: rgb(0, 0, 0); line-height: 1.75em; margin-right: 16px; margin-left: 16px; text-align: center;'><strong>“电视家 跑路”</strong></p><p style='font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 16px; font-family: "Heiti SC Light"; color: rgb(0, 0, 0); line-height: 1.75em; margin-right: 16px; margin-left: 16px; text-align: center;'>话题冲上热搜。</p><p style='font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 16px; font-family: "Heiti SC Light"; color: rgb(0, 0, 0); line-height: 1.75em; margin-right: 16px; margin-left: 16px;'><br></p><section style='text-align: center;margin-left: 16px;margin-right: 16px;'><span class="wxart_image" wx-style='display:inline-block;width: 546px;height: 107px;'></span></section><p style='font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 16px; font-family: "Heiti SC Light"; color: rgb(0, 0, 0); line-height: 1.75em; margin-right: 16px; margin-left: 16px;'>网友反映，平时用来看直播或者点播影视剧集的app“电视家”打不开了，还有不少网友表示自己充了会员……</p><p style='font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 16px; font-family: "Heiti SC Light"; color: rgb(0, 0, 0); line-height: 1.75em; margin-right: 16px; margin-left: 16px;'><br></p><section style='text-align: center;margin-left: 16px;margin-right: 16px;'><span class="wxart_image" wx-style='display:inline-block;'></span></section><p style='font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 16px; font-family: "Heiti SC Light"; color: rgb(0, 0, 0); line-height: 1.75em; margin-right: 16px; margin-left: 16px;'>页面公告显示：</p><p style='font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 16px; font-family: "Heiti SC Light"; color: rgb(0, 0, 0); line-height: 1.75em; margin-right: 16px; margin-left: 16px;'><br></p><p style='font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 16px; font-family: "Heiti SC Light"; color: rgb(0, 0, 0); line-height: 1.75em; margin-right: 16px; margin-left: 16px;'><strong>根据广电总局对互联网电视直播业务的规范要求，本产品从即日起暂停服务。</strong></p><p style='font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 16px; font-family: "Heiti SC Light"; color: rgb(0, 0, 0); line-height: 1.75em; margin-right: 16px; margin-left: 16px;'><strong><br></strong></p><p style='font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 16px; font-family: "Heiti SC Light"; color: rgb(0, 0, 0); line-height: 1.75em; margin-right: 16px; margin-left: 16px;'><strong>我们对此决定深感遗憾，并对给您带来的不便深感歉意。</strong></p><p style='font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 16px; font-family: "Heiti SC Light"; color: rgb(0, 0, 0); line-height: 1.75em; margin-right: 16px; margin-left: 16px;'><br></p><p style='font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 16px; font-family: "Heiti SC Light"; color: rgb(0, 0, 0); line-height: 1.75em; margin-right: 16px; margin-left: 16px;'><strong>感谢您的理解和支持，并一起遵守相关法律规定。</strong></p><p style='font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 16px; font-family: "Heiti SC Light"; color: rgb(0, 0, 0); line-height: 1.75em; margin-right: 16px; margin-left: 16px;'><br></p><section style='margin-left: 16px; margin-right: 16px;'><span class="wxart_image" wx-style='display:inline-block;vertical-align: middle;border-style: none;width: 100%;height: auto;'></span></section><section style='margin-top: 1rem; margin-right: 16px; margin-left: 16px;'><span class="wxart_image" wx-style='display:inline-block;vertical-align: middle;border-style: none;width: 100%;height: auto;'></span></section><section style='margin-top: 1rem; margin-right: 16px; margin-left: 16px;'><span class="wxart_image" wx-style='display:inline-block;vertical-align: middle;border-style: none;width: 100%;height: auto;'></span></section><section style='margin-top: 1rem; margin-right: 16px; margin-left: 16px;'><span class="wxart_image" wx-style='display:inline-block;vertical-align: middle;border-style: none;width: 100%;height: auto;'></span></section><p style='margin-top: 1rem;'><br style='color: rgb(0, 0, 0); font-family: PingFangSC-Light, -apple-system, "Noto Sans CJK SC", system-ui, 宋体, Roboto, Arial, sans-serif; font-size: 18px; letter-spacing: 1px;'></p><p style='font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 16px; font-family: "Heiti SC Light"; color: rgb(0, 0, 0); line-height: 1.75em; margin-right: 16px; margin-left: 16px;'>据悉，“电视家”是一个专门看电视直播的视频播放器，官方曾介绍说提供央视、卫视、地方台超1600个电视频道在线直播观看。<strong>不少网友说，没了“电视家”，电视直播不知道要去哪里看了……</strong></p><section style='font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 16px; font-family: "Heiti SC Light"; color: rgb(0, 0, 0); line-height: 1.75em; margin-right: 16px; margin-left: 16px;'><br></section><section style='margin-top: 1rem; margin-right: 16px; margin-left: 16px;'><span class="wxart_image" wx-style='display:inline-block;vertical-align: middle;border-style: none;width: 100%;height: auto;'></span></section><section style='margin-top: 1rem; margin-right: 16px; margin-left: 16px;'><span class="wxart_image" wx-style='display:inline-block;vertical-align: middle;border-style: none;width: 100%;height: auto;'></span></section><section style='margin-top: 1rem; margin-right: 16px; margin-left: 16px;'><span class="wxart_image" wx-style='display:inline-block;vertical-align: middle;border-style: none;width: 100%;height: auto;'></span></section><section style='margin-top: 1rem; margin-right: 16px; margin-left: 16px;'><span class="wxart_image" wx-style='display:inline-block;vertical-align: middle;border-style: none;width: 100%;height: auto;'></span></section><section style='margin-top: 1rem; margin-right: 16px; margin-left: 16px;'><span class="wxart_image" wx-style='display:inline-block;vertical-align: middle;border-style: none;width: 100%;height: auto;'></span></section><section style='margin-top: 1rem; margin-right: 16px; margin-left: 16px;'><span class="wxart_image" wx-style='display:inline-block;vertical-align: middle;border-style: none;width: 100%;height: auto;'></span></section><p style='margin-top: 1rem;'><br style='color: rgb(0, 0, 0); font-family: PingFangSC-Light, -apple-system, "Noto Sans CJK SC", system-ui, 宋体, Roboto, Arial, sans-serif; font-size: 18px; letter-spacing: 1px;'></p><p style='font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 16px; font-family: "Heiti SC Light"; color: rgb(0, 0, 0); line-height: 1.75em; margin-right: 16px; margin-left: 16px;'>拥有不少忠实用户的同时，“电视家”也因其直播版权问题备受争议，有博主指出，“电视家”这类第三方电视App基本上都是盗播抓取的正版网络信号源，<strong>盗播还收费，实际上是违法的。</strong></p><p style='font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 16px; font-family: "Heiti SC Light"; color: rgb(0, 0, 0); line-height: 1.75em; margin-right: 16px; margin-left: 16px;'><br></p><p style='font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 16px; font-family: "Heiti SC Light"; color: rgb(0, 0, 0); line-height: 1.75em; margin-right: 16px; margin-left: 16px;'><span class="wxart_image" wx-style='display:inline-block;vertical-align: middle;border-style: none;width: 100%;color: rgb(0, 0, 0);font-family: PingFangSC-Light, -apple-system, "Noto Sans CJK SC", system-ui, 宋体, Roboto, Arial, sans-serif;font-size: 18px;letter-spacing: 1px;white-space: normal;background-color: rgb(255, 255, 255);height: auto;'></span></p><p style='font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 16px; font-family: "Heiti SC Light"; color: rgb(0, 0, 0); line-height: 1.75em; margin-right: 16px; margin-left: 16px;'><br></p><p style='overflow-y: auto;line-height: 1.75em;margin-left: 16px;margin-right: 16px;'><span style='font-size: 16px;'>昨天深夜，@电视家助手 微博发文称，“我们的服务遇到问题。若您在会员期内，您的付款将足额退还，由于人数较多，我们会尽快将退款发放完毕，恳请您耐心等待。如有问题，您可在微信公众号与我们的客服联系。<strong>我们会妥善解决所有的退款需求不会跑路，绝对不跑路！”</strong></span></p><p style='overflow-y: auto;line-height: 1.75em;margin-left: 16px;margin-right: 16px;'><span style='font-size: 16px;'><strong><span class="wxart_image" wx-style='display:inline-block;vertical-align: middle;color: rgb(0, 0, 0);white-space: normal;border-style: none;width: 545.799px;font-family: PingFangSC-Light, -apple-system, "Noto Sans CJK SC", system-ui, 宋体, Roboto, Arial, sans-serif;font-size: 18px;letter-spacing: 1px;background-color: rgb(255, 255, 255);'></span></strong></span></p><p style='line-height: 1.75em;margin-left: 16px;margin-right: 16px;'><span class="wxart_image" wx-style='display:inline-block;border-width: 1px;border-style: solid;border-color: rgba(0, 0, 0, 0.05);width: 700px;border-radius: 13px;'></span></p><p style='font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 16px; font-family: "Heiti SC Light"; color: rgb(0, 0, 0); line-height: 1.75em; margin-right: 16px; margin-left: 16px;'><br></p><p style='margin-right: 16px; margin-left: 16px; font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 16px; line-height: 1.75em; font-family: "Heiti SC Light"; color: rgb(0, 0, 0);'>随后有网友晒出截图称，<strong>已经收到了退款。</strong></p><p style='margin-right: 16px; margin-left: 16px; font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 16px; line-height: 1.75em; font-family: "Heiti SC Light"; color: rgb(0, 0, 0);'><br></p><p style='margin-right: 16px; margin-left: 16px; font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 16px; line-height: 1.75em; font-family: "Heiti SC Light"; color: rgb(0, 0, 0);'><span class="wxart_image" wx-style='display:inline-block;vertical-align: middle;border-style: none;width: 545.799px;font-family: PingFangSC-Light, -apple-system, "Noto Sans CJK SC", system-ui, 宋体, Roboto, Arial, sans-serif;font-size: 18px;letter-spacing: 1px;background-color: rgb(255, 255, 255);'></span></p><p style='font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 16px; font-family: "Heiti SC Light"; color: rgb(0, 0, 0); line-height: 1.75em; margin-right: 16px; margin-left: 16px;'><br></p><p style='font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 16px; font-family: "Heiti SC Light"; color: rgb(0, 0, 0); line-height: 1.75em; margin-right: 16px; margin-left: 16px;'><strong>【新闻多看点】</strong></p><p style='font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 16px; font-family: "Heiti SC Light"; color: rgb(0, 0, 0); line-height: 1.75em; margin-right: 16px; margin-left: 16px; text-align: center;'><br></p><p style='font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 16px; font-family: "Heiti SC Light"; color: rgb(0, 0, 0); line-height: 1.75em; margin-right: 16px; margin-left: 16px; text-align: center;'><strong><span style='color: rgb(255, 41, 65);font-size: 17px;'>“电视家”等APP被曝“套娃收费”</span></strong></p><p style='font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 16px; font-family: "Heiti SC Light"; color: rgb(0, 0, 0); line-height: 1.75em; margin-right: 16px; margin-left: 16px; text-align: center;'><strong><span style='color: rgb(255, 41, 65);font-size: 17px;'>多部门监管出手开展专项整治</span></strong></p><p style='font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 16px; font-family: "Heiti SC Light"; color: rgb(0, 0, 0); line-height: 1.75em; margin-right: 16px; margin-left: 16px;'><br></p><p style='font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 16px; font-family: "Heiti SC Light"; color: rgb(0, 0, 0); line-height: 1.75em; margin-right: 16px; margin-left: 16px;'>据中国消费者报，山东消费者张女士告诉记者，她家中电视安装了“电视家”APP，本以为所有频道都可以观看，但开通会员后，发现不少节目还需要另外付费观看。广西消费者李女士也告诉记者，她办理“电视家”APP会员当天，节目都可以看，但第二天不少节目都上了“锁”，需要二次付费才能看。不少消费者还抱怨：“想退款却找不到客服，也没有退款窗口。”</p><p style='font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 16px; font-family: "Heiti SC Light"; color: rgb(0, 0, 0); line-height: 1.75em; margin-right: 16px; margin-left: 16px;'><br></p><p style='font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 16px; font-family: "Heiti SC Light"; color: rgb(0, 0, 0); line-height: 1.75em; margin-right: 16px; margin-left: 16px;'>北京消费者沈先生开通了“芒果TV”全屏会员，但登录家中的海信电视却无法观看。他询问“芒果TV”客服缘故，客服称，“受厂家版本限制，此厂家的互联网电视不支持登录‘芒果TV’会员账号。”</p><p style='font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 16px; font-family: "Heiti SC Light"; color: rgb(0, 0, 0); line-height: 1.75em; margin-right: 16px; margin-left: 16px;'><br></p><p style='font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 16px; font-family: "Heiti SC Light"; color: rgb(0, 0, 0); line-height: 1.75em; margin-right: 16px; margin-left: 16px;'>沈先生表示：“现在看电视的流程太复杂了，买了会员可能还得升级，升级后可能还会因为电视厂商和视频平台的一些约定导致无法观看。”</p><p style='font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 16px; font-family: "Heiti SC Light"; color: rgb(0, 0, 0); line-height: 1.75em; margin-right: 16px; margin-left: 16px;'><br></p><p style='font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 16px; font-family: "Heiti SC Light"; color: rgb(0, 0, 0); line-height: 1.75em; margin-right: 16px; margin-left: 16px;'>沈先生告诉记者，事后他在网上查询才知道海信电视上下载的“芒果TV”是定制版，只能登录“聚好看”定制账号，想要观看“芒果TV”会员节目，则需要直接在电视端购买。于是，沈先生又充值了“聚好看”会员，但发现很多频道还是不能直接观看，仍旧需要再单独付费”。</p><p style='font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 16px; font-family: "Heiti SC Light"; color: rgb(0, 0, 0); line-height: 1.75em; margin-right: 16px; margin-left: 16px;'><br></p><p style='font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 16px; font-family: "Heiti SC Light"; color: rgb(0, 0, 0); line-height: 1.75em; margin-right: 16px; margin-left: 16px;'>记者了解到，智能电视的收费主体、收费套餐众多，消费者开通电视付费会员、视频平台付费会员后，还可能面临更多细分付费模式，比如看体育赛事要购买体育会员，看动画片要购买儿童成长会员。</p><p style='font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 16px; font-family: "Heiti SC Light"; color: rgb(0, 0, 0); line-height: 1.75em; margin-right: 16px; margin-left: 16px;'><br></p><p style='font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 16px; font-family: "Heiti SC Light"; color: rgb(0, 0, 0); line-height: 1.75em; margin-right: 16px; margin-left: 16px;'><span class="wxart_image" wx-style='display:inline-block;vertical-align: middle;border-style: none;width: 100%;color: rgb(0, 0, 0);font-family: PingFangSC-Light, -apple-system, "Noto Sans CJK SC", system-ui, 宋体, Roboto, Arial, sans-serif;font-size: 18px;letter-spacing: 1px;white-space: normal;background-color: rgb(255, 255, 255);height: auto;'></span></p><p style='font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 16px; font-family: "Heiti SC Light"; color: rgb(0, 0, 0); line-height: 1.75em; margin-right: 16px; margin-left: 16px;'><br></p><p style='font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 16px; font-family: "Heiti SC Light"; color: rgb(0, 0, 0); line-height: 1.75em; margin-right: 16px; margin-left: 16px;'>今年2月，中国消费者协会发布的《2022年全国消协组织受理投诉情况分析》指出，<strong>在线会员乱象成为投诉热点，智能电视平台“套娃式”收费引发消费者不满</strong>。6月，江苏省消费者权益保护委员会发布的《智能电视相关问题消费调查报告》披露“套娃式”收费、会员开通页面误导消费者等问题突出。</p><p style='font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 16px; font-family: "Heiti SC Light"; color: rgb(0, 0, 0); line-height: 1.75em; margin-right: 16px; margin-left: 16px;'><br></p><p style='font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 16px; font-family: "Heiti SC Light"; color: rgb(0, 0, 0); line-height: 1.75em; margin-right: 16px; margin-left: 16px;'>商业专家产业空间研究院主任潮成林向记者表示，近年来，智能电视过多的收费项目和不清晰的收费方式确实给用户带来了困扰。</p><p style='font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 16px; font-family: "Heiti SC Light"; color: rgb(0, 0, 0); line-height: 1.75em; margin-right: 16px; margin-left: 16px;'><br></p><p style='font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 16px; font-family: "Heiti SC Light"; color: rgb(0, 0, 0); line-height: 1.75em; margin-right: 16px; margin-left: 16px;'>面对“看电视难、看电视烦”的痛点，今年8月起，国家广电总局联合有关部门开展了“治理电视‘套娃’收费和操作复杂问题工作”试点。国家广播电视总局联合工业和信息化部、市场监管总局等有关单位，召开治理电视“套娃”收费和操作复杂工作动员部署会，<strong>要求今年年底前开展试点工作和专项整治，解决“收费包多、收费主体多、收费不透明”等问题，明显改观电视“套娃”收费现象，并大力改善用户开机看电视的体验，基本实现有线电视和IPTV开机即看直播电视频道。</strong></p></div> 没有直播权利，干着收费事情，就是这个结果。
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